FAQs

Will this protect me from viruses such as COVID-19?

Just like how masks and hand sanitizer do NOT guarantee you will contract viruses, our UV Sanitizer Wand functions in the same respect. Using our UV Sterilizer does not guarantee you will not contract viruses, however it is a preventative measure that will significantly decrease your chances of contracting viruses. UVC-Light has been proven to be able to destroy viruses, and the effectiveness of it depends entirely on the user. For maximum effectiveness, we recommend exposing a surface to at least 3 minutes of UV Light.

Do you offer refunds/returns?

Absolutely! We offer a 30-day money back guaranteed refund policy! If you do not see an improvement in the cleanliness of your items or home, you are eligible for a full refund!

Is this device rechargeable? Can I use it while not plugged in?

This device can be used two ways:
1) Used with 4 Triple A Batteries (making it usable on the go and traveling).
2) Used when connected via USB (a USB cord is provided with your purchase). You can connect the USB to a computer, a USB adapter outlet plug, or simply any device with a USB port.

For how long do I have to shine the UV Light onto something for it to kill viruses and bacteria?

We recommend anywhere from 10-60 seconds of direct UV light exposure onto any given surface. Of course, the longer the exposure, the better.

How close do I have to hold the wand to a surface?

For optimal performance, we recommend you hold our Sterilizer Wand within 1/4 of an inch above a surface.

Is this device safe to use?

YES! However, PRECAUTION: Do NOT shine the UV light onto your skin or anywhere on your body. Long term exposure may result in skin damage.